Privacy Policy

We may collect the following categories of information when you interact with our website or services:

• Contact information: name, email address, phone number, and company details that you provide through our contact or request-a-quote forms.
• SMS / text messaging data: your mobile phone number and the content of messages you send or receive when you opt in to our SMS programs.
• Usage data: pages visited, referring URLs, browser type, device information, and interaction data collected via cookies and analytics tools.
• Marketing data: campaign engagement, ad interactions, and conversion events when we run campaigns on your behalf or measure performance.

• To respond to inquiries and provide requested services.
• To send marketing and promotional text (SMS) messages when you have provided explicit opt-in consent.
• To send transactional text (SMS) messages — such as appointment reminders and account updates — when you have provided explicit opt-in consent.
• To deliver, manage, and measure marketing campaigns.
• To improve our website, services, and user experience.
• To comply with legal obligations and enforce our terms.

By providing your mobile phone number and checking the applicable consent boxes on our contact form, you opt in to receive SMS messages from Launch Smarter. SMS messaging is used for two distinct purposes:

• Marketing / promotional SMS: offers, promotions, and campaign-related content. Requires separate, affirmative opt-in consent.
• Non-marketing / transactional SMS: appointment reminders, account updates, and service-related notifications. Requires separate, affirmative opt-in consent.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out of SMS messages at any time. Reply HELP for help. For further assistance, contact us at jacob.broyles@launchsmarter.com or +1 413-378-2044. We do not sell or share your SMS consent or mobile information with any third parties for marketing purposes.

We do not sell your personal information. We may share information with service providers who act on our behalf (e.g. analytics, email/SMS delivery, and CRM platforms) under contractual obligations of confidentiality. We may disclose information when required by law or to protect our rights.

Our website uses cookies and similar technologies to analyze traffic and measure performance. You can control cookies through your browser settings, though disabling them may affect site functionality.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure.

You may request access to, correction of, or deletion of your personal information, and you may withdraw SMS consent at any time by replying STOP to any message or contacting us directly. To exercise any of these rights, email us at jacob.broyles@launchsmarter.com.

Our services are not directed to individuals under 18, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: jacob.broyles@launchsmarter.com
• Phone: +1 413-378-2044
• Address: 5 Pheasant Run, South Hadley, MA 01075, United States

See also our Terms & Conditions.